Description

ID :: 10969326

Like :: 0

Main Category :: Jobs

Category :: Sales

Job Type :: Full-time

Experience :: 1 Year+

Duties/Responsibilities + Oversee/supervise merchant/agent, corporate customers: - Recruit and oversee agent/merchant and customer. - Provide training to agent/merchant and customer to ensure that quality is met our standard. - Manage stock of TrueMoney products based on metrics to agent/merchant and customer as required - Facilitate reliable delivery of merchandising materials, ATM card, POS/Tablet to agent/merchant and customer. - Manage merchant/agent and customer to ensure those necessary customer documents are returned within the set timeline if required. - Handle agent/merchant and customer questions. - Follow the reconciliation process for the cash received from agent/merchant and customer if required. - Gather feedback from agents/merchants and customer to develop recommended solutions. - Follow call card consistently according to standard working procedure. - Provide training to agents/merchant and customer to ensure that quality is met our standard - Ensure the quality of the network for merchant/agent and customer satisfaction. + Marketing related: - Promote and position TrueMoney marketing and merchandising materials. - Work with stakeholders to implement marketing plan/ strategy - Monitor and report on competitive offerings in the market. + Maintain and prepare sales reporting for the assigned areas. + Implement business strategy for target accounts/region and account management plans. + Track financial performance of each merchant/agent and take action where required + Ensure security of TrueMoney revenue streams from competitors and other factors Specifications/Requirements - Tertiary qualification in business administration - At Least one-year experience sale. - Proven, effective coaching and development skills and ability to influence others - Strong sales experience and negotiation skills - Strong customer focus - Experience in leading teams and Extensive relationship management

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