Assistant Manager, Service
AD ID: 11508563 • Phnom Penh • Just now
$500+
- Main Category :
- Jobs
- Category :
- Catering/Restaurant
- Job Type :
- Full-time
- Experience :
- 5 Year+
*** Key Responsibilities: 1. Conduct pre-operation briefing/meeting by giving clear instruction to employee. 2. Using Restaurant Checklist to Ensure that restaurant opens on time and all miss-en –place is done, replenishment of all condiments. 3. Update Job assignment and post on the information board every week 4. Update Roster and post on the information board every Month 5. Update and follow up Weekly food recommendation 6. Follow up cleaning schedule to maintain Restaurant Hygiene 7. Control Manpower and Improve Staff’s Productivity 8. Control Restaurant Breakage and conduct Inventory 9. Report (Inventory, Breakage, Roster, Job Assignment, 30% KPI deduction, …) to line Manager 10. Cash management report, to ensure restaurant cash is safe 11. Control Admin Inventory and report to line Manager 12. Train and coach all Supervisor have a complete knowledge of the menu, beverage & wine list and able to explain each or drink in detail to the customer and staff 13. Assist in implementing an effective training program for new and current staff 14. Ensure and assist in the smooth running of all service procedure within the outlet as per set out in the “operational customer service manual and training”, i.e. welcoming guests, seating, order taking, serving, settling the bill, leaving) 15. Handle all operational issue on the service area, including customer’s complaints or staff disciplinary issue. 16. Be fully present at the service area to ensure full service coverage at all time. 17. Ensure that only a product is being served (food & drinks” with food hygiene, good presentation as per standard guideline. 18. Assist any staff in his/her job performance, when required, to ensure guest satisfaction 19. Record all the restaurant’s defect list and report in the timeliest manner. 20. Patrol and check within restaurant compound as per standard guideline of security and safety policy and procedure.
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Location: Building No. 888K, Sangkat Toul Sangke, 12105, Road 598, Phnom Penh Tuol Sangkae 1, Ruessei Kaev, Phnom Penh
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061739xxx Click To Call
Phnom Penh , Building No. 888K, Sangkat Toul Sangke, 12105, Road 598, Phnom Penh
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