AD ID: 11585135 • Phnom Penh • 21h
$350+ 2
- Respond to customer inquiries by following the customer service standard and script provided by Bright Victory Mekong Petroleum Import Export Co., Ltd. - Research required information using available resources if assigned by Head of Department - Handle/resolve customer complaints (if doable in your level) and/or identify and escalate priority issues/complaints to the right person of the units which a complaint/issue raised to - Perform your role and contact point from the client to follow up and close the complaint/issue - Follow-up customer calls where necessary - Provide customers with product and service information, terms and conditions if asked by the client - Route calls to appropriate departments if a query/complaint is not manageable within your discretion - Contact client by phone to survey about the service and product provided by the company - Describe products and services, respond to questions, identify for the opportunity for sales, obtain customer information, and refer sales opportunity to Sales Rep.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
Location: Srah Chak, Daun Penh, Phnom Penh Srah Chak, Doun Penh, Phnom Penh
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BVM Petroleum
@p84281725413710
Members Since 2024-09-04 08:35:09
Phnom Penh , Srah Chak, Daun Penh, Phnom Penh
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