Customer Service Executive 4 Post
AD ID: 11815808 • Phnom Penh • 2h
$450+
- Main Category :
- Jobs
- Category :
- Customer Service
- Job Type :
- Full-time
- Experience :
- 1 Year+
o Answer incoming calls, emails, and chats from customers in a timely and professional manner. o Provide accurate information regarding products, services, and company policies. o Assist customers with placing orders and processing returns or exchanges. o Identify and troubleshoot customer issues, providing solutions or escalating to the appropriate department when necessary. o Follow up on customer inquiries and ensure resolution within specified timeframes. o Maintain detailed records of customer interactions and transactions in the company’s CRM system. o Engage with customers to understand their needs and offer personalized recommendations. o Proactively suggest additional products or services that meet customer needs. o Collect and report customer feedback to help improve products and services. o Work closely with other departments, such as Sales and Technical Support, to resolve complex issues. o Participate in team meetings, training sessions, and ongoing professional development. o Share insights and best practices with colleagues to enhance the overall customer experience. o Stay updated on new products, services, and company policies. o Regularly participate in training programs to enhance product knowledge and customer service skills.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
092222xxx Click To Call
016799xxx Click To Call
Location: Street 1800,Sang Khat Toul Sangke,Khan Russey Keo,Phnom Penh. Tuol Sangkae 2, Ruessei Kaev, Phnom Penh
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YANG KIMSEN
@yangkimsen
Members Since 2024-12-06 13:40:51
092222xxx Click To Call
016799xxx Click To Call
Phnom Penh , Street 1800,Sang Khat Toul Sangke,Khan Russey Keo,Phnom Penh.
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
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1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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