Administration Supervisor

Description

. In charge of overall administrative affairs, procedures, internal rules & regulations and policies. . Administer contracts and highly confidential documents. . Archive management and make sure all company and school documents are properly filed. . Work very closely with academic teams to support all the functions of Aii Language Center and American Intercon School in order to reach the academic goals/missions. . Make sure all the information related to Administration Department is cascaded to relevant staff in an effective way. . Ensuring the placement test proctor and interviewers cooperates well to provide the services to students and parents. . Overseeing Information Office to make sure that customers are satisfied with the providing services. . In charge of students’ insurance and claims procedures. . Ensuring a proper arrangement on the student’s opinion survey procedures, Aii & AIS, to meet requirements from both Campus Director and Head Principal. . Overseeing the students services such as; reference, transcripts, recommendation letter and other official letters, ensuring the services are delivered on timely manner. . School Event Management. . Staff Orientation and Coaching. . Lead, manage and develop administrative procedures, tasks and employees. . Promote and implement the goals and objectives of MJQE. . Release memo and announcement to the relevant department. . Ensuring that all policies of MJQE are well-informed to staff and ensure the best practices. . Review staff performance. . Report to Administration Director. . Termly update staff details and send to Office of the Founder, Chairman and CEO. . Provide monthly sick leave and annual leave report to HR Department. . Stamping on classified documents. . Provide services to customers and respond to their enquiries. . Provide the necessary support to all departments under MJQE. . Read and response term report and suggestions from internal staff or crossed-department. - Hold monthly meeting with administrative employees. . Appropriately file all documents and make sure it’s easily accessible. . Check the working hour and break time of each employee. . Work with Head of Building Campus to promote the safety and beauty of the building. . In charge of auditorium and conference room booking and rental. Make sure relevant departments are well-informed to fully support the events. . Attend necessary meetings. . Conduct necessary trainings for staff capacity building. . Other assigned tasks. Job Requirements: . Bachelor/Master Degree from accredited Universities/Colleges in Management, Business Administration, English or other related field. . Attending relevant administration or organizational skills training. . At least three-years experiences and knowledge in management of Administration and Customer Services . Be able to manage dynamic team to each result-oriented environment . Good verbal and written skills in Khmer and English . Good Administration and Organizational Skills . Able to understand the customers’ need and satisfaction . Computer literacy (Microsoft Word, Excel, PowerPoint, Outlook, Internet & Email…) . Can-do attitude, self-confidence, firm stance and flexibility . Be able to work under pressure.

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