Admission Supervisor

General Duties and Responsibilities:
This position ensures the effective management of the enrolment process. • Supervise the handling of learners’ information, including informing parents about schedules, orientations, and events related to the enrolment process. • Notify the academic department of all changes in learner information, such as new starters, leavers, and updates. • Oversee all leads, enquiries, and conversion processes. • Monitor the school’s social media accounts and respond to enquiries, seeking guidance from the academic department when necessary. • Track competitor schools’ social media activities and inform the School Leadership Team (SLT) of trending initiatives and changes in practices. • Collaborate with the academic department on learner retention strategies and resolving complaints. • Achieve school KPI targets and goals related to new starters, leavers, and retention. • Support the marketing team in promoting school events and services effectively. • Assist with campaigns and promotions for new enrolments. • Work alongside the Community Engagement Supervisor on corporate connect initiatives, MOUs, feeder school projects, and partnerships. • Prepare monthly reports for the Head of School covering all responsibilities. • Organise and monitor record-keeping systems, including databases and spreadsheets for placements, enrolments, meetings, concerns, starters, and leavers. • Act as the school’s Parent Liaison, maintaining positive and effective communication with parents. • Conduct enrolment trend analysis and maintain historical data to help the school forecast enrolment numbers. • Assist the academic department in sharing important information with parents, such as programme updates, notices, and curriculum details. • Ensure high standards are maintained in all daily, weekly, monthly, termly, and semesterly tasks. • Provide support to the Front Office Team during busy periods, as needed. • Carry out additional duties as required by the Senior Management Team. ________________________________________ Skill Requirements • Strong Organisational Skills: Ability to prioritise tasks, manage time effectively, and maintain smooth operations. • Excellent Telephone Etiquette: Polished, professional, and clear communication over the phone. • Leadership and Management Capabilities: Competence in guiding teams, making decisions, and managing processes effectively. • Friendly and Approachable: Must be a “people person” with a caring, supportive, and approachable demeanour to foster positive relationships. • Exceptional Communication Abilities: Strong verbal and written communication skills to ensure clarity and understanding in all interactions.
Salary Range : 500$ - 700$ ( Base On Experience)
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