Coffee Shop Supervisor

Requirements Proven experience as a cafe supervisor or similar role. Strong leadership and team management skills. Excellent customer service skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to handle customer complaints and resolve issues. Proficiency in using cafe management software. Flexibility to work various shifts, including weekends and holidays. High school diploma or equivalent; additional certification in hospitality is a plus. Basic knowledge of financial management and reporting. Ability to lift and carry heavy items. Attention to detail and problem-solving skills. Positive attitude and strong work ethic. Ability to work independently and as part of a team. Knowledge of coffee and beverage preparation is a plus. Experience in inventory management. Ability to train and motivate staff. Commitment to providing exceptional customer service.

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