Customer Service Manager
Phnom Penh • 2d
$1,000+
Description
• Supervise day-to-day operations in the customer service department. • Respond to customer service issues on a timely manner • Create effective customer service procedures, policies and standards • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis • Maintain accurate records and documents all customer service activities and discussions • Hire and train new customer service officers/assistants • Manage the approved budget of the customer service department • Stay informed on the latest industry techniques and methods • Supervise the performance of Customer Service Executive and Customer Service Officer • Review and support Customer Service Executive on contracts and signings • Supervise the Customer Service team to ensure the delivery of highest standards of customer service and make sure that all company policies are followed • Prepare any notice for legal purpose/records • Keep ahead of industry's developments and apply best practices to areas of improvement • Other tasks assign by the CEO.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
092668xxx Click To Call
Location: Tonle Basak, Chamkar Mon, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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