AD ID: 11786908 • Phnom Penh • 7h
$350+
Job Summary: The Night Auditor is responsible for managing the hotel’s front desk operations during the overnight shift, ensuring the safety and comfort of guests while performing end-of-day financial reconciliation. This role combines customer service, administrative tasks, and accounting responsibilities to maintain seamless hotel operations during nighttime hours.
1. Guest Services
- Provide a warm and professional welcome to late-arriving guests.
- Handle check-ins, check-outs, and room assignments efficiently.
- Address guest inquiries, requests, and complaints in a timely and courteous manner.
- Act as the main point of contact for all guests during the night shift.
2. Night Audit Tasks
- Reconcile and close the daily accounts, ensuring accuracy in revenue, payments, and charges.
- Prepare and distribute daily financial and operational reports to management.
- Balance front desk transactions, including cash drawers, credit card payments, and billing.
- Review and verify room rates, charges, and no-show fees.
3. Security & Safety
- Monitor the safety and security of the property, conducting regular checks of common areas and entry points.
- Respond to emergencies and escalate issues to appropriate departments as needed.
- Ensure compliance with hotel policies and procedures during the night shift.
4. Operational Duties
- Manage night shift handovers to the morning team, providing detailed updates.
- Assist in pre-arrival preparations for VIP guests and special requests.
- Collaborate with other departments, such as housekeeping and maintenance, to address guest needs and ensure readiness for the next day.
- Set up and prepare areas like the lobby or breakfast area as needed.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
Location: Street 118, Sangkat Mittapheap, Khan 7Makara, PhnomPenh Phnom Penh
Comment
Luxcity Hotel and Apartment
@p-17658789
Members Since 2019-03-04 13:21:20
Phnom Penh , Street 118, Sangkat Mittapheap, Khan 7Makara, PhnomPenh
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
Report has been success!