Description

ID :: 10775372

Like :: 4

Category :: Customer Service

Job Type :: Full-time

Experience :: 1 Year+

Job Description • Manage to achieve the monthly set target of student enrollment; • Conduct market research and plan for activities to increase the student enrollment and parent satisfaction; • Assist School Director/Campus Manager in the production/coordination of various communication materials and marketing activities; • Lead, manage, and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities in order to achieve student enrollment; • Lead, motivate and manage the Front Office team in the daily operations to meet and exceed the parent expectations and requirements; • Lead and supervise Front Office team to tackle parent comments and complaints; • Lead and manage Front Office team to make sure that they are deliver the service quality up to the school standard and parent expectations; • Supervise and work with the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program; • Build long-term relationships with new and existing customers professionally; • Be proactive in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents; • Develop entry level staff into valuable salespeople; • Assist School Director/Campus Manager in the overall improvement of parent satisfaction/school program and activities; • Execute other tasks requested by School Director/Campus Manager. Job Requirement • Hold Bachelor’s degree/ Master Degree of Education, Management, Sales, Marketing or equivalent; • A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service; • Minimum of 1-year experience in education field is preferred; • Experience in international school is a plus; • Experience in managing a team is a plus; • Excellent written and oral communication skills in English; • Ability to work well under tight deadlines and deliver effective result; • Desire to learn and overcome new challenges; • Hard working and self-motivated person, honest, reliable, loyal, and very good team work; • Professional appearance and excellent interpersonal skills; • High sense of responsibility, result oriented, dynamic • Good analytical and creative problem solving skills; • Strong organizational and time management skills; • Fast learner and desire to achieve set goals.

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