Front Office Supervisor

Front Office Supervisor

Phnom Penh • Just now

$450+

Description

ID :
10940359
Like :
12
Main Category :
Jobs
Category :
Hotel/Hospitality
Job Type :
Full-time
Experience :
3 Year+

- Provide excellent customer service to all guests, addressing inquiries, requests, and complaints promptly and professionally. - Handle guest check-ins and check-outs efficiently, following the established procedures. - Supervise and train front desk staff to ensure they adhere to established standards and policies. - Coaching, counseling, and disciplining staff, providing constructive feedback to enhance performance. - Overseeing daily front desk operations, including reservations, rooms assignments, and room status updates. - Collaborate with housekeeping and maintenance departments to coordinate room readiness and guest requests. - Maintains appropriate standards of conduct, dress code, hygiene, uniforms, appearance, and posture of Front Office and Concierge employees. - Coordinate and support daily revenue reports, balancing cash and credit transactions with accounting team. - Maintain accurate records, including guest registration cards, reservation logs, and occupancy reports. - Monitor closely room rates on OTA and propose upselling program and promotions to increase revenue.

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: ទីតាំងការងារ៖ ផ្លូវត្រសក់ផ្អែម (63) សង្កាត់បឹងកេងកង រាជធានីភ្នំពេញ Phnom Penh

Save
Report
Share

Comment  3

Be the first to comment

Related post

Report has been success!