Terminal Service Officer (សាខាក្រុងព្រះសីហនុ)
AD ID: 11198957 • Phnom Penh • Sep 05
$350+ 3
- Main Category :
- Jobs
- Category :
- Technician
- Job Type :
- Full-time
- Experience :
- No experience needed
JD · Set up of POS Terminal, ATM, CiM, PC and its software timely and effectively to maintain its fast transactions and convenient customer service provided. · Collect and return captured card to customer representative as soon as possible to ensure fast customer solution provided. · Provide Terminal, ATM, CiM, PC maintenance services and immediately escalate to IT, Card system and terminal team for any network and/or technical related issues to offer the resolutions in a timely manner and minimize customer impact. · Ensure secured and compliant cash replenishing procedures at ATM and CiM to avoid operational risk as well as to keep customers satisfied through its fast and convenient transactions. · Configure POS Terminal, ATM, and CiM application parameters to accurately measure the quality of services (QoS) of a connection and qualify end-to-end network performance. · Ensure cleanliness and proper usage of POS Terminal, ATM, and CiM by educating any stakeholders who are in-charge and involved. · Build a strong collaborative relationship with customers who rely on our POS Terminal by scheduling the visit and collect their feedbacks to improve the services officered. • Handle all customers’ issues in a calm manner and escalate the issues to line manager for solutions when needed. JR: • High school diploma or associate degree in IT or any relevant field; • None to less than one year of relevant working in experiences; • Basic understanding of various electronic telecommunications devices in financial institution; • Ability to use and communicate in both Khmer and English; • Proficient Microsoft Office and Bank’s software; • Good customer services skills; • Good problem solving, negotiation and interpersonal skill; • Strong dedication to accuracy and efficiency. 📧 Email: job*@ababank.comClick To Sent Email / tea********@ababank.comClick To Sent Email Telegram: https://t.me/t_lyheng (095775xxxClick To Call)
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
095775xxx Click To Call
Location: Tonle Basak, Chamkar Mon, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
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មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
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សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
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បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
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