Sales Admin Officer

A Sales Administrator Officer plays a critical role in supporting the sales team by managing administrative tasks that facilitate the sales process. This position is essential for ensuring efficient operations, maintaining customer relationships, and achieving sales targets. I. Responsibilities and Main Duties • Handling the marketing and sales operations for achieving increased growth & profitability. • Identifying new streams for revenue growth & developing plans. Using sales forecasting to ensure the sale as well as profitability of services; analyzing business developments & monitoring market trends • Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability. • Initiating contact with potential customers for developing leads, sales & building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving performance parameters delivery & quality norms. • Maintaining cordial relations with customers to sustain the profitability of the business. • Setting up service level timelines and measuring performance against them and maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. • Imparting /organizing training programs for achieving pre planned business targets. • Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group target • Setting sale and profitability targets for individual fleets and your team as a whole • Monitoring your fleets sale/service performance and demand. • Continuously looking for area for implementation to achieve higher efficiency and Effectiveness of sale/services and operations. • Weekly update and analyze total market situation / customer feedback. • Deal with some major customer account yourself and handle complains. • Maintains contact with all clients in the market area to ensure high levels of client Satisfaction.
II. Job Requirements • Bachelor’s degree in management of business administration is plus • Strong achiever in a target-driven role. • Entrepreneurial Mind-set. • 1 Year & above experience in Business development work in Cambodia • In-depth knowledge of Sales & Marketing techniques and best practices. • Capacity to manage various projects and work to tight deadlines. • Excellent negotiation and leadership skills. • Computer literacy and English language proficiency • Good knowledge of communication skill and customer focus. • Strong time management and result oriented. • Outgoing personality, confidence, hard working with positive attitude and ability to work under pressure. • Desire to go extra and beyond responsibilities

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