IT MANAGER (MANDARIN SPEAKING)

Description

Why work for PSP? With 15 years of experience in the BPO industry in the Philippines; PSP is a great place to not only start your professional career, but also a place where experience matters. What PSP can offer YOU is an opportunity to work in a multi-national company with 500 staffs from different countries around Asia. Benefits of being an Expatriate Employee: First air ticket to the Philippines reimbursed fully by the Company Accommodation provided (stay-in); Housing Allowance (stay-out) Daily transport to and from office (stay-in); Taxes will be absorbed by the Company Thirty three (33) days Annual Leave Probation Increment subject for KPI performance Bonus payout twice a year subject for KPI metrics Life, Accidental and Medical Insurance Coverage HMO upon regularization Medicine Reimbursement Birthday Treat Gym Membership Subsidy Nationality Celebration/Recreational Activities Overseas Company Trip 5 day Work-Week; 8 Hour Shift Negotiable Salary JOB SUMMARY: Monitor the Operation and Security of all Computer Workstations and ensure that it is operating properly. DUTIES AND RESPONSIBILITIES: *Maintain accurate inventory and records of all Hardware, Software and Manuals purchased by the Company. *Ensure that all Software runs with no output errors, no response time problems and functioning according to specifications. *Prepare a monthly report regarding the Systems and issues related to smoot operation of Application Software. *Maintain the Documentation of the Telephone system configuration and all MPT lines. *Understand all the Department working procedures and perform the related tasks as described. *Carry out the repairs and maintenance of all PCs, Printers, Telephones, Interactive system, Key lock system, etc. *Maintain all Users access request and Authorizations (Windows, Email, Security, and Network Permission). *Act as the Primary contact for all outside agents in all Computer technology related matters. *Respond to all users request and provide them with adequate support. *Manage IT Department Staffs. *IT Department staff skill training. *Assessing and purchasing new and replacement Hardware and Software. *Evaluating risk, developing Network recovery and Backup processes. *Workflow definition including (cross-departmental integration). *Weekly meeting with AirCast IT. *IT Department staffs KPI scoring. *IT Recruitment SKILLS AND QUALIFICATIONS: *Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Engineering (Computer/Telecommunication) or equivalent. *Must be native in Mandarin Language (both verbal and written) *Fluency in English Skills is required *At least 5 year(s) of working experience in the related field is required for this position. *Applicants must be willing to work in Makati City. *Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in *IT/Computer - Network/System/Database Admin or equivalent *Full-Time position(s) available KNOWLEDGE: *Computer Hardware and Software systems and programs *Computer Networks, Network Administration, and Network installation (Cisco, Fortinet, Sophos Central) *Server System Administration and Installation (VM Server, Storage, SANS, NAS) *Operating System, Windows Servers 2012, 2022 and Linux *Computer troubleshooting *Computer viruses and security *E-mail Engine and Internet programs SKILLS: *Management and Supervisory skills *Ability to install and administer computer hardware, software, and networks *Team-building skills *Analytical and problem-solving skills *Decision-making skills *Effective verbal, presentation, and listening communications skills *Effective written communications skills *Computer skills including the ability to operate website development programs *Manage budget and risks Applicant must be willing to work and relocate at Makati City, Philippines.

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