Branch Manager

សាខា៖ ស្រុកមោងឬស្សី និងក្រឡាញ់ 1. Productivity Planning and Performance Management, Monitoring and Reporting o Leading and developing the weekly, monthly and annual credit, savings and financial services plans based on approved long-term strategic plans o Reviewing the credit, savings and services productivity performance on a weekly, monthly and annual plans based on the approved long-term strategic plans o Preparing weekly, monthly and annual financial plans according to approved long term strategic plans o Divide or share the approved plans with all related staff effectivelt and wisely depending on each other job function o Closely monitor staff performance comparing to shared plan to ensure that all staff are doing and on the right track to achieve their agreed plan o Make sure all plans are reached and achieved with timeframe and resources provided o Preparing Annual Human Resource plans for the branch o Monitoring and managing all non-performing loans and resolve debt issues 2. Identification of operation areas, promotion and selling of Mohanokor Products and services o Identifying and analyzing operating areas ( district / khan, commune / sangkat and village) and communicate with local officials for processing legal permits and official consent o Identify the market potential, target market customers for each Mohanokor product and service o Leading and managing promotion activities of loan and savings products and digital services within the operating areas to increase public awareness o Provide practical sales strategies to all related staff to help them o Verify documents requirements of loan applications and conduct client visit to assess loan application and collateral requirements as needed and approve/disapproved based on authority level, recommends verified loan application beyond authority level o Ensuring the compliance on Mohanokor’s policies and procedures and performances based on approved work plans o Verify KYC and document requirements of depositor application o Processing and managing on time service delivery of products and services to maintain excellent client satisfaction following policies and procedures of Mohanokor o Conduct competitor and financial and banking sector assessment in the coverage operating areas of and prepare SWOT analysis, provide reports on market movement and penetration and report for management decision making o Recommend changes or revisions in products or services of Mohanokor and participate in the development of new ones based on the performance of each product and based on the result of competitor analysis or as compared to the prevailing market 3. Cash Management, Control of Savings, ATM Cash Management and Financial Control o Manage the beginning of day transactions, check daily cash position report to verify if there is enough cash for branch expenses, loan disbursement, deposit withdrawals including cash in ATM machines o Prepare cash projections and coordinate with Treasury Department for fund request and transfer if fund is insufficient o Check cash balance limit at the branch and bank reserve requirements if compliance and deposit excess funds o Check the cash inflow and outflow in the system and ensure that it is reconciled with the General Ledgers o Check and manage cash cabinets according to cash management and access authorization o Manage cash delivery for banking transactions and verify authority level o Check and verify daily cash position reports by performing cash count and reconciling with cash in bank, cash in vault/hand limit, cash overage/shortage and the corresponding official receipts and documents such as disbursement, collections, deposit and withdrawals, bank statements, bank reconciliation reports during end of the day transaction and ensure that all supporting documents are processed according to policies and procedures, complete with accurate signatories of clients and official signatories o Review,manage and control savings especially NBC KYC report o Manage the ATM management policies and procedures 4. Expenditure Management o Monitoring and approving of the request for petty cash in accordance with the policies and procedure o Checking all expenses and related documents and ensure that if complies with cash management policies and procedures o Analyzing and evaluating operating expenses if this is accordance with the budget 5. Employees Management o Manage the staffing requirements at the branch and ensure that this is in compliance with the staffing plan and coordinate with the HR Department in the recruitment process as needed o Manage and over-see the employee daily activities at the branch based on their Job Descriptions and approved KPIs, including coaching, training and discipline to help meet set goals, their strict adherence to policies and procedures, core values, company rules and code of conduct and be able to provide exceptional customer service o Organizing, leading and facilitating meeting at the branch to solve issues and problems o Implement disciplinary action based on HR offenses and sanctions policies and procedures o To address employee grievance and issues between and among employees in case of occurrence, prepare grievance report and submit to HRD for action o Complies with safety at work policies and procedures, take action and report on employees accidents and sickness during working hours o To addresss client complaints and respond to the needs of walk in clients and ensure that resolutions have been made and process documentation in the e-complaints o Reviewing the achieved results of the branch and each of the employee performance as compared to the plan and make necessary action as needed i.e take action on non-performing, those passed for promotion and those to receive incentives o Implement the incentive policies and procedures accordingly o Conduct performance evaluation of the branch staff according to the approved KPIs 6. Risk Management and Internal Control o Comply on branch reportorial requirements of all departments including but not limited to productivity performance, portfolio quality, monitoring and internal audit management actions o Implement management control, operational control(first defense, & subsequence defense) for BM and internal control established to prevent and mitigate all kinds of risks and report to concerned management. o Comply with all institutional policies, regulations, and laws applicable to carrying out duties and responsibilities. o Compliance on social and environmental protection principles and programs of the institution o Comply with the legal requirements of the branch on related government offices and follow the announcement of the Ministry of Labor and Vocational Training, including the labor law and announce notices and other instructions and communicate with the Compliance Department for compliance advice o Identify risk and report to the immediate authority level all issues affecting Mohanokor or those that will put the institution at risk

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

087999xxx ចុចដើម្បីតេ

070331xxx ចុចដើម្បីតេ