Call Center Agent

Call Center Agent

AD ID: 11585135 • ភ្នំពេញ • 1d

$350+

2

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
1 Year+

- Respond to customer inquiries by following the customer service standard and script provided by Bright Victory Mekong Petroleum Import Export Co., Ltd. - Research required information using available resources if assigned by Head of Department - Handle/resolve customer complaints (if doable in your level) and/or identify and escalate priority issues/complaints to the right person of the units which a complaint/issue raised to - Perform your role and contact point from the client to follow up and close the complaint/issue - Follow-up customer calls where necessary - Provide customers with product and service information, terms and conditions if asked by the client - Route calls to appropriate departments if a query/complaint is not manageable within your discretion - Contact client by phone to survey about the service and product provided by the company - Describe products and services, respond to questions, identify for the opportunity for sales, obtain customer information, and refer sales opportunity to Sales Rep.

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

ទីតាំង: Srah Chak, Daun Penh, Phnom Penh Srah Chak, Doun Penh, Phnom Penh

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យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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មតិ  

BVM Petroleum

BVM Petroleum

@p84281725413710

សមាជិកតាំងពី 2024-09-04 08:35:09

ភ្នំពេញ , Srah Chak, Daun Penh, Phnom Penh

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

ការប្រកាសដែលទាក់ទងគ្នា

របាយការណ៌ទទួលបានជោគជ័យ!