Customer Service Manager

ភ្នំពេញ • 2d

$1,000+

ការពិពណ៍នា

ID :
11045557
ចូលចិត្ត :
1
Category :
Sales
Job Type :
Full-time
Experience :
3 Year+

• Supervise day-to-day operations in the customer service department. • Respond to customer service issues on a timely manner • Create effective customer service procedures, policies and standards • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis • Maintain accurate records and documents all customer service activities and discussions • Hire and train new customer service officers/assistants • Manage the approved budget of the customer service department • Stay informed on the latest industry techniques and methods • Supervise the performance of Customer Service Executive and Customer Service Officer • Review and support Customer Service Executive on contracts and signings • Supervise the Customer Service team to ensure the delivery of highest standards of customer service and make sure that all company policies are followed • Prepare any notice for legal purpose/records • Keep ahead of industry's developments and apply best practices to areas of improvement • Other tasks assign by the CEO.

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

ទីតាំង: Tonle Basak, Chamkar Mon, Phnom Penh

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