AD ID: 12212692 • ភ្នំពេញ • 4h
$250+ 1
Customer Service Representative Customer Service Representative Job Description We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues, as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: • High school diploma, general education degree, or equivalent. • Ability to stay calm when customers are stressed or upset. • Comfortable using computers. • Experience working with customer support. Customer Service Representative Competitive Benefits 1. Base Salary 230$-320$ 2. Incentive of KPIs 3. Incentive of award 4. Mission allowance 5. Incentive of promotion adjustment 6. Annual salary adjustment 7. Gasoline Allowance 8. Phone Allowance 9. Health and accident insurance 10. Work time 44h/1w (8am-5pm) 11. Holiday and public holiday 12. Training and Development skill 13. Annual trip 14. Annual party 15. Season party 16. Annual leave 17. Sick leave 18. Maternity leave 19. Special leave 20. Staff birthday 21. Other benefit
ទីតាំង: http://www.gbs.com.kh/ #103E0, St.273, Sangkat Toul Sengké, Khan Russei Keo. Ruessei Kaev, Ruessei Kaev, Phnom Penh
ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។
Gourmet Beverage Solutions Co., Ltd
@GBSKIMsopheak
សមាជិកតាំងពី 2020-11-17 14:55:15
ភ្នំពេញ , http://www.gbs.com.kh/ #103E0, St.273, Sangkat Toul Sengké, Khan Russei Keo.
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
របាយការណ៌ទទួលបានជោគជ័យ!