Customer Service Supervisor
AD ID: 11957335 • ភ្នំពេញ • 5h
$800+
- Main Category :
- Jobs
- Category :
- Customer Service
- Job Type :
- Full-time
- Experience :
- 2 Year+
Salary rank: 400-800 Job Description: - Take the extra smile to engage and welcome our customers. - Manage and oversee the customer services to make sure that they run smoothly. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Provide technical support, answer incoming call, inform customer and communicate any problems - Build up with customer relation and trust with customer through open and interactive communication - Ensure that our school service is provided with excellent service - Call new customers for visiting or services providing. - Call and alert the existing unpaid students to parents - Handle customer complaints, and provide appropriate solutions. - Responding promptly to customer inquiries, complaints, and suggestion. - Take leads in sales and assign the prospective customers to the dedicated service staffs - Proofread and double-check customer reports (Enrollments, Payments, complaints, Feedback...) - Manage the customer service Stock - Facilitate in school events such as PTC and Graduation Day - Perform other tasks assigned by Deputy Director, Director & Chairman Job Requirement: - Bachelor's Degree in an education, a Finance and Banking or a related field. - Minimum of 2 years’ experience in the education field preferred. - Experience in customer Service is a plus. - Excellent written and oral communication skills in English. - Ability to persuade customers and close sale - Desire to learn and overcome new challenges. - Hardworking, self-motivated, honest, reliable, loyal, responsible, and a strong team player. - Willing to work with a diverse international team. - Computer literacy (Microsoft Word, Excel, and PowerPoint).
ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។
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ទីតាំង: Toul Kork, Psar Dermkor, Phnom Penh Phsar Daeum Kor, Tuol Kouk, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
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Payment ofter receiving the goods
4.
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Meet the seller at a safe location
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