Quality Control (QC) Manager

About us We are a British-owned company specializing in the manufacture of toys across Asia. We are currently seeking an experienced Quality Control (QC) Manager to lead our quality assurance processes in Cambodia. This role is ideal for someone with a background in quality management, preferably within the toys, garment, or footwear industry, who has strong leadership skills and a deep understanding of quality control standards and compliance. ● Location: Kampong Speu Province, travel is required ● Schedule: Full-time (Monday- Friday), 40 hours/week ● Salary: Negotiable Why you will love working here ● Attractive salary ● International environment ● Regular Performance Reviews and Professional Training ● Other competitive benefits Job description As the QC Manager, you will be responsible for managing the entire quality control process, ensuring that our products meet stringent quality standards from raw materials through to finished goods. You will oversee a team of quality inspectors, collaborate with production and QC staff at vendor sites, and work closely with factory leadership to drive quality improvements and resolve any quality-related issues. Additionally, you will work closely with the QC Manager in Vietnam and coworkers across locations to ensure consistency in product quality standards. The ideal candidate will be detail-oriented, proactive, and skilled in problem-solving and continuous improvement. Key Responsibilities ● Develop, implement, and oversee quality control processes, ensuring compliance with company standards and industry regulations across all production stages. ● Carry out in-line inspections, ensuring that products meet company standards from all production sections, including components, assembly, and final packing. ● Manage and lead a team of quality inspectors, providing training, support, and guidance on quality standards, inspection techniques, and issue resolution. ● Conduct regular inspections, audits of quality control processes at the factory, including in-line inspections, random checks, and final product inspections, ensuring adherence to standards and specifications. ● Identify areas for improvement in the production and quality control processes, collaborating with production management to implement corrective actions and preventive measures. ● Overseen attachment and component testing, such as eyes-pull and part-pulling tests, as well as random sampling tests to ensure product safety and durability. ● Work with vendors and suppliers to maintain quality standards, providing them with training and clear guidelines on our quality expectations. ● Manage and resolve customer complaints related to product quality, implementing corrective actions and working with factory management to prevent recurrence. ● Maintain detailed records of inspection processes, audit results, and corrective actions. Prepare and present weekly and monthly quality reports to senior management, summarizing defect rates, recurring issues, and improvements. ● Ensure that production samples align with approved reference samples (e.g., Gold Seal samples) regarding size, shape, materials, stuffing, and labeling. ● Conduct regular meetings with production, QC teams, vendors to review defect rates, discuss improvement strategies, and set quality objectives for upcoming production cycles. ● Work closely with the QC Manager in Vietnam and other coworkers across locations to ensure alignment and consistency in quality standards Requirements ● Female candidates are highly encouraged to apply. ● Minimum of 5+ years of experience in quality control management within the garment, toys, or footwear industry, with proven expertise in quality inspection processes and standards. ● A degree in Quality Management, Textile or Garment Engineering, or a related field is highly preferred. ● Demonstrated experience leading and developing a quality control team in a manufacturing environment. ● In-depth understanding of quality control techniques, production processes, and relevant industry standards. ● Strong analytical and problem-solving abilities with experience in process improvement and corrective actions. ● Proficiency in English and strong communication skills to effectively collaborate with internal teams and vendor staff. ● Ability to adapt to changing production schedules and demands, and willingness to address quality issues proactively. How to Apply: Email your cover letter and resume to [email protected] using the subject line Application for Quality Controller. Shortlisted candidates will be contacted for interviews. Candidates will be interviewed on a rolling basis. Two references will be sought.

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