Technical Support Officer

Technical Support Officer

AD ID: 11386815 • ភ្នំពេញ • 4d

$300+

2

Main Category :
Jobs
Category :
Information Technology
Job Type :
Full-time
Experience :
1 Year+

Job Responsibilities: • Provide high-quality support to customers via phone, email, and live chat. • Diagnose, troubleshoot and resolve technical issues of software or application • Guide customers through product features, setup, and usage. • Document common issues and create knowledge base articles for future reference. • Conduct the product training for customer • Create user guides, FAQs, and tutorial videos to support customer self-service. • Assist in the testing and validation of new products and software updates. • Purchase and set up phone system, new computers • Install and update company software/ hardware as needed • Manage and organize the network infrastructure and other end-to-end ITS projects • Other tasks assign by manager Requirement • Information Technology University degree • At least 1 year experience in technology supports • Good communication both in English and Khmer • Good customer service and interpersonal skills • Good discipline Working condition: • Salary 300-450 • 6 working day (01 day off) • 8h-12h & 1h30-5h30 • Public Holiday (03days-Khmer New Year, 03days-Pchum Ben & 01-day Water Festival) • Insurance (N/A) • Seniority Payment (N/A)

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

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010860xxx ចុចដើម្បីតេ

ទីតាំង: #229, street 156, Tek Laak 2, Khan Toul Kork, Phnom Penh. Tel. 010860815 Tuek L'ak Pir, Tuol Kouk, Phnom Penh

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ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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THAVRATH RIN

THAVRATH RIN

@p08151706587953

សមាជិកតាំងពី 2024-01-30 11:12:32

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THAVRATH RIN

THAVRATH RIN

@p08151706587953

សមាជិកតាំងពី 2024-01-30 11:12:32

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010860xxx ចុចដើម្បីតេ
/p08151706587953

ភ្នំពេញ , #229, street 156, Tek Laak 2, Khan Toul Kork, Phnom Penh. Tel. 010 860 815

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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របាយការណ៌ទទួលបានជោគជ័យ!




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