Technical Support Officer

Technical Support Officer

AD ID: 11588683 • ភ្នំពេញ • 1d

$400+

1

Main Category :
Jobs
Category :
Information Technology
Job Type :
Full-time
Experience :
2 Year+

Job Responsibilities: • Provide high-quality support to customers via phone, email, and live chat on time • Diagnose, troubleshoot and resolve technical issues of software (GPS Gasoline system/Europe Track) • Guide customers through product features, setup, and usage. • Document common issues and create knowledge base articles for future reference • Conduct the product training for customer • Create user guides, FAQs, and tutorial videos to support customer • Assist in the testing and validation of new products and software updates
Requirement • Information Technology University degree • At least 1 year experience in technology customer supports • Good discipline and punctual • Good communication both in English and Khmer • Good customer service and interpersonal skills
Working condition • 6 working day (01 day off, Sun/Sat) • 8h-12h & 1h30-5h30 • Public Holidays (03days-Khmer New Year, 03days-Pchum Ben & 01-day Water Festival) • Insurance (N/A) • Seniority Payment (N/A)
Apply via: 010 860 815

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

ទីតាំង: #229, street 156, Tek Laak 2, Khan Toul Kork, Phnom Penh. Tel. 010860815 Tuek L'ak Pir, Tuol Kouk, Phnom Penh

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មតិ  

THAVRATH RIN

THAVRATH RIN

@p08151706587953

សមាជិកតាំងពី 2024-01-30 11:12:32

ភ្នំពេញ , #229, street 156, Tek Laak 2, Khan Toul Kork, Phnom Penh. Tel. 010 860 815

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

ការប្រកាសដែលទាក់ទងគ្នា

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