Quality Assurance Executive - Phnom Penh
AD ID: 11493137 • Phnom Penh • Oct 17
$300+
- Main Category :
- Jobs
- Category :
- Sales
- Job Type :
- Full-time
- Experience :
- 2 Year+
KEY RESPONSIBILITIES:
- To act as a customer to do mystery shopping to get insights into agent performance.
- To spot-check new agents onboarding to ensure agents are qualified with True Money product and service knowledge, and comply with policies, training, and other POSM.
- To ensure the completion of a new replacement for the refunded agent location.
- To conduct market research on new and existing agents to discover the pain points, and provide the solutions to meet their specific needs.
- Providing accurate records of visit activities, agent interaction, and market insights.
- Working closely with the Sales & Distribution team to ensure alignment on sales strategies and agent performance.
- Assist other ad hoc projects that the line manager assigns.
REQUIREMENTS
- Bachelor’s Degree in sales or marketing management, FMCG Business preferred
- At least 2 years of proven field management experience in Financial/Business execution.
- Ability to interact with business partners (Agency) professionally and ethically with the proper supporting document.
- Good teamwork, and demonstrates intellectual curiosity.
- Good knowledge of software documentation (Agency’s system and user’s application), standards, and best practices.
- Ability to travel in the rotating assigned area where business is required.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
016485xxx Click To Call
Location: Phnom Penh City Voat Phnum, Doun Penh, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
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