Receptionist (Male)

Benefits:
Accommadtion : A four beds share room, three duty meals per day our staff canteen, laundry your attire, desktop working purposes. Medical Insurance: The Employee be provided medical insurance coverage under overall policies defined applicable within Koh Russey Resort. Annual leave: As per employment contract Public holidays: As per labour law Off days: 1 off day per week
DUTIES General Responsibility Communicate a friendly, tactful professional manner guests, suppliers well colleagues. Provide information regarding Resort’s facilities & services. Be informed keep your supervisor informed all matters that may affect your work, Resort’s or reputation. Always present clean tidy appearance accordance the Resort’s grooming standards. Be flexible open change your job responsibilities, area and/or roster meet business needs. Be understanding, supportive, encouraging helpful guests well suppliers your colleagues. Care about your environment make sure it tidy well maintained. Be reliable ensure you at on time. Know your in case emergency such bomb threat, flood, fire etc. Understand Team Member Handbook comply the standards it outlines. Carry out professionally reasonable instruction given by your supervisor. Report incidents, accidents guest complaints briefings Technical Expertise Front Office : To check-in /out guests accordance established standards Know adhere the following policies & procedures: Rebates Cash Advance Travelers Checks Credit Cards Paid Out Refund Know perform Night Audit procedures. Provide/close safety deposit boxes guests Exchange money guests accordance the Resort’s foreign exchange policy & procedure. Pay attention all guests the Lobby / Front Desk area. Telephone Operate switchboard Place requested wake-up calls Ensure calls answered courteously, efficiently timely Bill guests manual calls accordance established policy Ensure incoming faxes guests complete, legible delivered the room within 15 minutes after receipt.

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