Representative of Sales and Customer Support

Representative of Sales and Customer Support

Phnom Penh • 2d

$250+

Description

ID :
10935622
Like :
7
Category :
Customer Service
Job Type :
Full-time
Experience :
No experience needed

■ Job Type: Full-time ■ Salary Range: $250 - $500 ■ Regular Schedule: Monday to Saturday (8 hours/day & 5.5 days/week) ■ Workplace: #54, St. 388, Toul Svay Prey I, Boeng Keng Kang, Phnom Penh ◉ Responsibilities: 1) Indoor Sales: ■ Be alerted to new inquiries, always look out for incoming messages and comments ■ Quick respond with no delay and keep this task as the most prioritized task ■ Use voice messages as much as possible ■ Be polite and friendly in tone, provide mood and impression as talking to close friends ■ Understand as much as possible about products (how to use/taste/details/used together) ■ Explain nicely how the best product is used ■ Know where to access materials, photos, and videos, for sharing with customers at the time they are asking ■ Good at persuasion customers to buy bigger and other products ■ Propose customers to check BOBSA Webstore for more items. 2) Customer Support: ■ Confirm shipping fee (from OP) to customer location and time to deliver ■ Create an invoice based on info collected from the customer ■ Confirm the invoice by getting the customer to check the products, price, and service fee of the invoice ■ Create an order to keep a record (messenger only) ■ Request order arrangement to the operation team ■ Confirm PO log (check more with the operation team if there is any suspicion) ■ Stick to the order status in the system and update accordingly to realize the order states ■ After getting the payment, send a thank you message to the BOSBA Webstore ■ Mark the order to "paid"/"shipped" to confirm the successful order (messenger only) ◉ Qualifications: ■ Bachelor's degree in Business, Marketing, or a related field. ■ Proven experience in sales and marketing, preferably in the food and beverage industry. ■ Fluent in Khmer and Good in English, both written and spoken. ■ Strong communication and interpersonal skills. ■ Goal-oriented with a track record of meeting or exceeding targets. ■ Familiarity with market trends and competitor analysis. ■ Ability to work independently and as part of a team. ◉ Benefits: ■ To get the essential ability to manage a business ■ Challenging environment that keeps growing every year ■ To work with passionate members ■ Fair salary system according to results ■ To learn how to practice global business-standard ■ To improve English in an environment where English is used daily ■ Mobile phone, PC payment (Will confirm) ■ Bonus attaining goal ■ Company parties, staff birthday gifts ■ NSSF will be provided ■ Seniority payment 2 times per year ■ Company evaluation 4 times per year ■ 1.5 days off per week and public holidays following Cambodia’s Labor Law ■ Annual leave 18 days per year For more information or to apply: ■ Telephone or Telegram HR: 089777xxxClick To Call ■ Telegram link: https://t.me/seatsinchr

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: St. 388, Sangkat Toul Svay Prey 1, Khan Boeng Keng Kang. Tuol Svay Prey Muoy, Boeng Keng Kang, Phnom Penh

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