Retention Team Leader

AD ID: 11467330 • Phnom Penh • 1d

$550+

Main Category :
Jobs
Category :
Customer Service
Job Type :
Full-time
Experience :
1 Year+

Retention Team Leader Responsibilities: •Retention Team Leader's main purpose is to extract value from the team’s existing clients through REDEPOSITS (Top-Up) and increased Trading Volume. •Main purpose is to make sure that team-assigned clients redeposit AGAIN, AGAIN, and AGAIN! •Managing ongoing customer relationships by ensuring professional communication and high satisfaction. •Provide basic training to clients on how to use the trading platform (MetaTrader5) and trade products. •Keeping clients up-to-date with general market information and developments. •Provide an understanding of technical and fundamental analysis to clients via scheduled 1 to 1training sessions. •Understand the client's needs and trading profile in order to provide excellent support and guidance. •Ensure timely follow-up of all assigned clients. •Monitor and review the team's performance, reporting it to the management. •Coordinate with the Sales Manager to distribute/redistribute clients among their team members. •Ensure customer satisfaction by effectively managing dissatisfied clients and assigning them to different account managers. •Assist with in-service and training of Retention team members and be in contact with them instantly Contact: 089650xxxClick To Call (Telegram) E-mail: sim*****@investm.comClick To Sent Email

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia Tonle Basak, Chamkar Mon, Phnom Penh

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Comment  

Sim Brandon

Sim Brandon

@p09211728290500

Members Since 2024-10-07 15:41:40

Phnom Penh , Office: Koh Pich Island, Morgan Tower, 16F, Phnom Penh, Cambodia

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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