Sales Admin Officer

I. Responsibilities and Main Duties • Handling the marketing and sales operations for achieving increased growth & profitability. • Identifying new streams for revenue growth & developing plans. Using sales forecasting to ensure the sale as well as profitability of services; analyzing business developments & monitoring market trends • Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability. • Initiating contact with potential customers for developing leads, sales & building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving performance parameters delivery & quality norms. • Maintaining cordial relations with customers to sustain the profitability of the business. • Setting up service level timelines and measuring performance against them and maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. • Imparting /organizing training programs for achieving pre planned business targets. • Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group target • Setting sale and profitability targets for individual fleets and your team as a whole • Monitoring your fleets sale/service performance and demand. • Continuously looking for area for implementation to achieve higher efficiency and Effectiveness of sale/services and operations. • Weekly update and analyze total market situation / customer feedback. • Deal with some major customer account yourself and handle complains. • Maintains contact with all clients in the market area to ensure high levels of client Satisfaction. II. Job Requirements • Bachelor’s degree in management of business administration is plus • Strong achiever in a target-driven role. • Entrepreneurial Mind-set. • 5 Year & above experience in Business development work in Cambodia • In-depth knowledge of Sales & Marketing techniques and best practices. • Capacity to manage various projects and work to tight deadlines. • Excellent negotiation and leadership skills. • Computer literacy and English language proficiency • Good knowledge of communication skill and customer focus. • Strong time management and result oriented. • Outgoing personality, confidence, hard working with positive attitude and ability to work under pressure. • Desire to go extra and beyond responsibilities

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