Senior, Front Desk Receptionist - Hotel

Senior, Front Desk Receptionist - Hotel

AD ID: 11458589 • Phnom Penh • 11h

$350+

4

Main Category :
Jobs
Category :
Hotel/Hospitality
Job Type :
Full-time
Experience :
2 Year+

*Job Description: - Monitor closely room rates on OTA and propose up selling program and promotions to increase revenue. - Manage and confirm customer bookings and reservations. - Compute all customers/tenants’ billings, accurately post charges to customers/tenants’ rooms and house accounts. - Payment process and verify customers/tenant’s payment method. - Issue room keys and direct customers to their rooms. - Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures). - Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). - Provide excellent customer service to all guests, addressing inquiries, requests, and complaints promptly and professionally. - Ensuring a warm and welcoming atmosphere for guests arriving at the front desk, creating a positive first impression. - Handle guest check-ins and check-outs efficiently, following the established procedures. - Handle escalated situations diplomatically, providing appropriate solutions to enhance guest experience. - Monitor the lobby and public areas, stay alert of the safety and security of guests and staff.
*Job Requirement: - Experience: Minimum 2 years in hospitality in particular with luxury service apartments or hotels. - Language: Good command of Khmer, English, other language is a plus. - Contact: [email protected]Click To Sent Email or Telegram: 081990xxxClick To Call / 0762222xxxClick To Call.

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: ទីតាំងការងារ៖ ផ្លូវត្រសក់ផ្អែម (63) សង្កាត់បឹងកេងកង រាជធានីភ្នំពេញ Boeng Keng Kang Muoy, Boeng Keng Kang, Phnom Penh

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ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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Comment  1

Naki Group Co., Ltd

Naki Group Co., Ltd

@p-81990959

Members Since 2019-11-26 09:11:33

Phnom Penh , ទីតាំងការងារ៖ ផ្លូវត្រសក់ផ្អែម (63) សង្កាត់បឹងកេងកង រាជធានីភ្នំពេញ

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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