SENIOR OFFICER, Customer Support Centre

SENIOR OFFICER, Customer Support Centre

AD ID: 11573517 • Phnom Penh • 5d

$300+

Main Category :
Jobs
Category :
Banking/Insurance
Job Type :
Full-time
Experience :
2 Year+

Responsibilities: Conduct training and prepare customer support centre representatives to respond to customer questions, complaints and troubleshoot problems with services or product. Ensure officers/executives understand and comply with all customer support centre objectives, performance standards, and policies. Answer staff questions regarding best practices or difficult calls. Identify operational issues and suggesting possible improvements. Prepare reports and analyse data to assist management as they determine customer support centre goals.
Requirements: Bachelor’s degree in Banking & Finance, Economics, or Business Administration is required Must be prepared to work on rotating shifts. Fresh graduates are encouraged to apply Computer literacy i.e. Khmer and English Typing, MS Word, Excel, and Power Point Fluent in speaking and writing English Willing to learn Responsible and diligent
Contact Us: Building No. 101, Preah Norodom Blvd. Corner Samdach Pan Ave. (214), Sangkat Boeng Reang, Khan Doun Penh, Phnom Penh. Tel: 098802xxxClick To Call / 089700xxxClick To Call, Email: job*@orientalbank.comClick To Sent Email.kh All applications will be treated in strict confidence. Only shortlisted candidates will be notified.

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: Head Office, Corner of Norodom Blvd(41); Sangkat Boeng Riang, Khan Doun Penh, Phnom Penh. Boeng Reang, Doun Penh, Phnom Penh

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Oriental Bank Plc

Oriental Bank Plc

@p-98802327

Members Since 2020-02-04 16:51:22

Phnom Penh , Head Office, Corner of Norodom Blvd(41); Sangkat Boeng Riang, Khan Doun Penh, Phnom Penh.

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warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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