描述

Greet the customers when they arrive and ensure that Mad Monkey assists with any inquiries, questions, and/or complaints they might have. Also tasked with reconciling daily point of sales as well as managing rooms and bookings. Main duties and responsibilities: - Receive Mad Monkey guests at the hotel by greeting them warmly, attending to their inquiries, and answering inquiries over the phone. - Inform Mad Monkey guests of the services, tours, and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations canceled are effected immediately to avoid confusion. - Build good relationships and rapport with Mad Monkey guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. - Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. - Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running - Report issues of maintenance and malfunctioning appliances to the manager for quick repair to ensure guests' comfort and satisfaction. Qualifications: • Able to communicate in English • Ability to maintain a positive, friendly attitude even under high pressure • Solid written and verbal communication skills • Professional attitude and appearance • Able to work at Kampot • Salary: $300 • Open for local candidate • Able to work on changing shifts

请点击电话号码以显示，并且不要忘记提及您是在 Khmer24.com 上看到的这个广告。

公司名称

Mad Monkey Cambodia Co., Ltd

联系电话

069655XXX

显示电话号码

Kampong Kraeng, Tuek Chhou, Kampot

Kampot, Tuek Chhou, Kampong Kraeng