Customer Service
AD ID: 11872712 • Phnom Penh • 3h
$250+
- Main Category :
- Jobs
- Category :
- Customer Service
- Job Type :
- Full-time
- Experience :
- 1 Year+
Duties/Responsibilities • Serves customers by providing product and service information and resolving product and service problems. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Prepares product or service reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies • Resolve customer complaints via phone, email, mail, or social media • Use telephones to reach out to customers and verify their needs. • Greet customers warmly and ascertain problem or reason for calling. • Advise on company information • Inform customer of deals and promotions. • Utilize computer technology to handle high call volumes • Close out or open call records • Compile reports on overall customer satisfaction Requirements • Proven customer support experience is preferred • Strong phone contact handling skills and active listening • Familiar with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multitask, prioritize and manage time effectively • University degree any fields or Fresh graduate are encourage to apply
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
010777xxx Click To Call
0966793xxx Click To Call
Location: Phum Chres, Sangkat Kouk Kleang, Khan Sen Sok, Phnom Penh. Kouk Khleang, Saensokh, Phnom Penh
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យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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Mango Finance PLC
@mangofinanceplc
Members Since 2023-08-04 21:38:48
010777xxx Click To Call
0966793xxx Click To Call
Phnom Penh , Phum Chres, Sangkat Kouk Kleang, Khan Sen Sok, Phnom Penh.
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
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3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
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ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
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