Digital Marketing & Online Guest Relation Staff

Digital Marketing & Online Guest Relation Staff

AD ID: 11765227 • Phnom Penh • 2d

$600+

1

Main Category :
Jobs
Category :
Hotel/Hospitality
Job Type :
Full-time
Experience :
2 Year+

Key Responsibilities Social Media Management • Develop and implement comprehensive social media strategies to enhance brand visibility on platforms such as Facebook, Instagram, and Te. • Create and curate engaging content that showcases the offerings and unique aspects of Merton Holiday Inn. • Analyze social media metrics and feedback to refine strategies and improve engagement. • Collaborate with marketing teams to ensure cohesive messaging across all campaigns. OTA Management • Manage relationships with various OTAs to maximize online bookings and visibility. • Optimize listings and content on OTA platforms to ensure accuracy and attract potential guests. • Coordinate with revenue management to align pricing strategies and promotions on OTAs. • Monitor OTA performance metrics and adjust strategies to enhance ranking and booking conversions. Online Guest Relations • Serve as the primary contact for online guest inquiries and feedback, providing timely and effective responses. • Foster strong relationships with guests by addressing their needs and concerns with empathy and efficiency. • Coordinate with internal departments to manage and fulfill guest requests, ensuring a seamless experience. • Promote repeat bookings through personalized follow-ups and tailored communication. • Assist in organizing guest services, such as airport transfers and special accommodation needs. Qualifications • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of experience in social media management, OTA coordination, and guest relations within the hospitality industry. • Fluency in English and Khmer; proficiency in Chinese is preferred. • Strong understanding of social media platforms, OTA dynamics, and digital marketing strategies. • Excellent communication and customer service skills.
Benefits: 3 Big Holidays Annual Leave Sick Leave 1 day off per week NSSF Opportunities for career advancement
Application Process: Interested candidates should submit their resume and cover letter to [email protected] or send us a message via telegram (+855) 61 808 800.

Contact Info: Please don't forget to mention that you found this ad on khmer24.com.

Location: Morgan EnMaison Tower 1, 88 Mekong River Road, Chroy Changvar District, Phnom Penh, Cambodia 121001 Chrouy Changva, Chrouy Changva, Phnom Penh

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ការមិនទទួលខុសត្រូវ / Disclaimer
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
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Merton Holiday Inn

Merton Holiday Inn

@MertonHoldayInn

Members Since 2024-09-24 09:09:41

Phnom Penh , Morgan EnMaison Tower 1, 88 Mekong River Road, Chroy Changvar District, Phnom Penh, Cambodia 121001

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warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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