Front Office Supervisor
Phnom Penh • May 21
$500+
Description
- Provide excellent customer service to all guests, addressing inquiries, requests, and complaints promptly and professionally. - Handle guest check-ins and check-outs efficiently, following the established procedures. - Supervise and train front desk staff to ensure they adhere to established standards and policies. - Coaching, counseling, and disciplining staff, providing constructive feedback to enhance performance. - Overseeing daily front desk operations, including reservations, rooms assignments, and room status updates. - Collaborate with housekeeping and maintenance departments to coordinate room readiness and guest requests. - Maintains appropriate standards of conduct, dress code, hygiene, uniforms, appearance, and posture of Front Office and Concierge employees. - Coordinate and support daily revenue reports, balancing cash and credit transactions with accounting team. - Maintain accurate records, including guest registration cards, reservation logs, and occupancy reports. - Monitor closely room rates on OTA and propose upselling program and promotions to increase revenue. Good at Chinese and English
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
089369xxx Click To Call
Location: Chom Chao Villa Chaom Chau 3, Por Senchey, Phnom Penh
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
2.
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
3.
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
4.
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
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