AD ID: 11620938 • Phnom Penh • Just now
$500+ 1
The (Senior) Officer, Student Affairs plays a pivotal role in shaping a supportive and inclusive school environment that promotes the personal and academic development of all students.
This position reports to Senior Executive, Student Affairs.
JOB PURPOSE:
• Assist with administrative processes for SCIA K12 School to ensure smooth operations and good customer satisfaction.
• Engage customer and address students’ and parents’ feedback and concerns for Chinese market
• Support the Academic and Student Recruitment Teams in communicating school announcement’s information to parents and students for Chinese market
• Manage the school information systems to efficiently track student data.
• Create, update, and maintain accurate student records, documentation, and results.
• Maintain precise records of student attendance and follow up on absences as necessary.
• Support the school events schedule to ensure all stakeholders are informed of upcoming activities and logistical arrangements.
• Communicate regularly with parents via letters, Telegram, WeChat, and the Engage portal, providing updates on their children’s progress, upcoming events, and any significant changes to the curriculum or school policies.
• Manage the registration for student lunch programmes.
• Collaborate closely with the Enrichment, Admissions, and parent engagement teams to synchronize efforts and enhance the overall student and parent experience.
• Support the Principal in handling and resolving student and/or parent complaints to achieve successful outcomes.
• Maintain strong relationships with the students, parents and staff, fostering a supportive community.
• Ensure timely dissemination of information across all communication channels.
• Performing a variety of administrative duties to support the running of the front desk, including reception and SCIA.
JOB REQUIREMENTS
● Proficiency in English and Chinese (Spoken and written)
● A degree in business administration, Marketing or related field is preferred.
● Experience in School administration, customer service or a similar role.
● Good interpersonal, communication and customer service skills.
● Proficiency in Microsoft office and CRM software.
● Ability to work independently and with cross functional teams.
How to apply
Email: car****@scia.eduClick To Sent Email.kh
Closing date
13 Dec 2024
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
Location: One Park, Phnom Penh City Center, No.58, Street R8, Sangkat Srah Chak, Khan Doun Penh, Phnom Penh Srah Chak, Doun Penh, Phnom Penh
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Lassie Ung
@p73361670399194
Members Since 2022-12-07 14:46:34
Phnom Penh , One Park, Phnom Penh City Center, No.58, Street R8, Sangkat Srah Chak, Khan Doun Penh, Phnom Penh
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