ERP Support Specialist

ERP Support Specialist

AD ID: 11373935 • ភ្នំពេញ • 6d

$500+

Main Category :
Jobs
Category :
Information Technology
Job Type :
Full-time
Experience :
2 Year+

We are seeking a dedicated and customer-focused Software Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, ensuring smooth operation of software applications, and resolving any issues that arise. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of software systems • Provide Technical Support: Assist users with software-related issues through various channels, including phone, email, chat, and in-person support. • Troubleshoot Issues: Diagnose and resolve technical problems related to software applications, ensuring minimal disruption to users' workflows. • User Training: Conduct training sessions for users to help them understand and effectively utilize software applications. • Document Solutions: Create and maintain detailed documentation of common issues and their resolutions, contributing to a knowledge base for future reference. • Collaborate with Development Teams: Work closely with software developers to report bugs, suggest enhancements, and test software updates or patches. • Monitor System Performance: Regularly check software systems for performance issues and proactively address potential problems before they impact users. • Maintain Security Standards: Ensure that all software support activities comply with the organization’s security policies and standards. • Customer Relationship Management: Build and maintain strong relationships with users by providing timely and effective support. Qualifications: • Education: A Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. • Experience: 1-3 years of experience in a software support role or similar position. • Strong communication skills, both written and verbal. o Excellent problem-solving abilities and attention to detail. o Ability to work independently and as part of a team. o Customer-oriented with a focus on providing a positive user experience

ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។

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ទីតាំង: #35A, Street 390, Sangkat BKk3, Khan Chamkarmon, Phnom Penh, CAMBODIA Tonle Basak, Chamkar Mon, Phnom Penh

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សមាជិកតាំងពី 2022-03-24 10:04:29

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Biz Solution

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សមាជិកតាំងពី 2022-03-24 10:04:29

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0966775xxx ចុចដើម្បីតេ
/Bizsolution

ភ្នំពេញ , #35A, Street 390, Sangkat BKk3, Khan Chamkarmon, Phnom Penh, CAMBODIA

បង្ហាញទីតាំងនៅលើផែនទី

warning ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers

1.

មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods

2.

សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy

3.

បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods

4.

ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location

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