The front office is known to be the nerve center of a hotel. Therefore, the front office associates deal with customer queries, needs, complaints, etc. They are the chief point of communication for the guests. It is said that a good first impression is made in the very first attempt. KEY RESPONSIBILITIES - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities - Respond to clients’ complaints in a timely and professional manner - Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests - Upsell additional facilities and services, when appropriate - Maintain updated records of bookings and payments HOW TO APPLY: Interested Candidates, Please send us your updated CV to: - Telegram: 081356xxxClick To Call - Email: [email protected]Click To Sent Email
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
Location: #37A, Street118, Sangkat Mittapheap, Khan 7Makara, Phnom Penh, Kingdom of Cambodia Mittakpheap, Prampir Meakkakra, Phnom Penh
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