AD ID: 11367774 • ភ្នំពេញ • 12h
$180+ 2
Location: Chroy Chong Va, Phnom Penh
Position Type: Full-Time
Year of Exp.: 1
Function : Front Desk
Salary: Negotiatable
Application Deadline: 15Oct 24
Position Overview
We are seeking enthusiastic and customer-oriented Front Desk Staff to join our team. As a Front Desk Staff member, you will be the first point of contact for our guests, providing them with information and assistance during their stay. Your primary responsibility will be to ensure a smooth check-in and check-out process while delivering exceptional customer service.
Key Responsibilities
- Welcome guests in a warm and friendly manner.
- Manage the check-in and check-out processes efficiently.
- Verify guest reservations and handle payment transactions.
- Provide guests with information about the hostel, local attractions, and transportation options.
- Address guest inquiries, requests, and complaints professionally and promptly.
- Maintain accurate records of bookings and guest information in the PMS (Property Management System).
- Assist with housekeeping coordination to ensure rooms are ready for new arrivals.
- Promote a positive, friendly, and safe environment for guests and staff.
- Collaborate with team members and other departments to enhance guest experience.
Qualifications
- Previous experience in a guest-facing role, preferably in hospitality or customer service.
- Strong communication and interpersonal skills.
- Basic computer skills and familiarity with hotel management software (PMS) is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A positive attitude, professionalism, and a commitment to providing excellent service.
- Multilingual skills are an advantage but not required.
How to Apply
If you are passionate about hospitality and eager to contribute to an enjoyable experience for our guests, we would love to hear from you! Please submit your resume and a brief cover letter outlining your suitability for the role to Telegram: 070549xxxClick To Call by the application deadline.
ព័ត៌មានទំនាក់ទំនង: សូមកុំភ្លេចនិយាយថាអ្នកបានឃើញការផ្សព្វផ្សាយនេះនៅលើ ខ្មែរ២៤។
ទីតាំង: Phnom Penh Chrouy Changva, Chrouy Changva, Phnom Penh
មតិ
ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
Meet the seller at a safe location
របាយការណ៌ទទួលបានជោគជ័យ!