Technical Support Officer
AD ID: 11386815 • Phnom Penh • 4d
$300+ 2
- Main Category :
- Jobs
- Category :
- Information Technology
- Job Type :
- Full-time
- Experience :
- 1 Year+
Job Responsibilities: • Provide high-quality support to customers via phone, email, and live chat. • Diagnose, troubleshoot and resolve technical issues of software or application • Guide customers through product features, setup, and usage. • Document common issues and create knowledge base articles for future reference. • Conduct the product training for customer • Create user guides, FAQs, and tutorial videos to support customer self-service. • Assist in the testing and validation of new products and software updates. • Purchase and set up phone system, new computers • Install and update company software/ hardware as needed • Manage and organize the network infrastructure and other end-to-end ITS projects • Other tasks assign by manager Requirement • Information Technology University degree • At least 1 year experience in technology supports • Good communication both in English and Khmer • Good customer service and interpersonal skills • Good discipline Working condition: • Salary 300-450 • 6 working day (01 day off) • 8h-12h & 1h30-5h30 • Public Holiday (03days-Khmer New Year, 03days-Pchum Ben & 01-day Water Festival) • Insurance (N/A) • Seniority Payment (N/A)
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
010860xxx Click To Call
Location: #229, street 156, Tek Laak 2, Khan Toul Kork, Phnom Penh. Tel. 010860815 Tuek L'ak Pir, Tuol Kouk, Phnom Penh
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THAVRATH RIN
@p08151706587953
Members Since 2024-01-30 11:12:32
010860xxx Click To Call
Phnom Penh , #229, street 156, Tek Laak 2, Khan Toul Kork, Phnom Penh. Tel. 010 860 815
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
Safety Tips for Buyers
1.
មិនត្រូវធ្វើការផ្ញើប្រាក់ទៅមុន មុនពេលទទួលទំនិញ
Do note sent money before receiving the goods
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សូមពិនិត្យមើលទំនិញមុនពេលដែលអ្នកទិញ
Check the item before you buy
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បង់ប្រាក់បន្ទាប់ពីទទួលបានទំនិញ
Payment ofter receiving the goods
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ត្រូវជួបអ្នកលក់នៅទីតាំងដែលមានសុវត្ថិភាព
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