Spa manager
AD ID: 11424487 • ភ្នំពេញ • Sep 24
$1,000+ 2
- Main Category :
- Jobs
- Category :
- Hotel/Hospitality
- Job Type :
- Full-time
- Experience :
- 3 Year+
Summary In this position you will assist the CEO in ensuring the smooth daily operations of the Spa. Your main responsibilities will be to ensure that our guest is fully satisfied with their spa experience, and that all spa team members enjoy a good working environment. Additionally, you will oversee the accounting processes, inventory, retail, and special promotions, as well as respond to guest feedback. job description • Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance • Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service • Ensure customer satisfaction by addressing client needs and promptly resolving any issues • Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability • Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships • Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary • Regularly evaluate service quality and client satisfaction and make necessary adjustments • Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations • Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene • Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand Requirement • Bachelor’s degree in Business or Hospitality Management • Minimum of 5 years working in SPA function or related hospitality function • Spa therapy and spa reporting knowledge are essential • Leadership and customer service skills • Well organized Contact or Send CV to Telegram : @Naxxda
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